The Cambodian government is intensifying its efforts to streamline tax payments and public services through digitalization, as highlighted by officials during the Digital Government Forum held at the Koh Pich Convention and Exhibition Center.
This event, titled ‘Sustainable and Inclusive Development through Digital Policy Implementation,’ was spearheaded by the Ministry of Post and Telecommunications. It brought together various experts including Vibol Kong from the General Department of Taxation, Kith Chankrisna of Cambodia Power Transmission Lines Co, Ltd, Heang Sotheayuth from the Ministry of Public Works and Transport, Ouk Sarat of the National Bank of Cambodia, and Mike Rios of UNDP’s Digital Wing.
The focus was on enhancing convenience for citizens and ensuring efficient tax collection and public service fee payments. Vibol Kong, representing the General Department of Taxation, introduced the GDT Taxpayer App, a tool designed to facilitate easy road tax payments for vehicle owners. This application aims to reach a wider taxpayer base, promoting prompt and precise tax submissions while saving time.
Kong further elaborated on the government’s initiatives to simplify business operations in Cambodia. “Our approach has significantly reduced the bureaucratic hurdles for startups and businesses, providing a unified registration process through digital platforms,” he explained.
Heang Sotheayuth discussed the innovative use of digital technology in addressing public grievances related to infrastructure, such as road conditions. The Ministry of Public Works and Transport has implemented a digital system that allows citizens to report issues like potholes directly through their smartphones, ensuring timely responses from the authorities.
Additionally, the Ministry is working towards integrating digital payment methods for public service fees and expressway tolls, facilitating transactions through any banking institution.
Ouk Sarat from the National Bank of Cambodia highlighted the impact of Bakong, a digital payment system that has significantly improved financial transactions for Cambodians. Mike Rios of UNDP emphasized the growing trend of low-code digital solutions in Southeast Asia, which are simplifying governmental digital initiatives.
Through these concerted efforts, the Cambodian government is not only enhancing the efficiency of its tax collection and public service systems but also fostering a more inclusive and digitally empowered society.
