The Better Cambodia follows different cancellation policies for its services.
Kindly refer to the respective service agreements for more details on the cancellation policy. All cancellation requests must be submitted to the accounts department of The Better Cambodia. You may submit your cancellation requests by Email, Whatsapp and Direct Mail, or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts department. The confirmation email or number given by the accounts department of The Better Cambodia will act as a proof of the cancellation of service.
The Better Cambodia follows different refund policies for its different services. Kindly refer to individual service agreements for more details on the refund policy.
The Better Cambodia does not guarantee any refunds for the cancellation of its service. The Better Cambodia will act on the agreement signed upon by the client and The Better Cambodia. The Better Cambodia does not offer any refund for the transaction charges, for any funds spent on social service, business operation, or services already delivered, which are non-recoverable for The Better Cambodia, and refunding them causes any loss to The Better Cambodia.