In a move to enhance service accessibility and promote transparent operations, the Ministry of Commerce announced the inauguration of its new public telephone line, coded as “1266,” starting from Monday, March 11, 2024. This initiative is set to provide a reliable communication channel for both the business sector and the general populace, aiming to facilitate a smoother flow of information and support across various commercial activities.
Designed to be a comprehensive resource, the new helpline will address a wide range of topics pertinent to both aspiring and established entrepreneurs, as well as individuals seeking guidance on consumer rights and business practices. Areas of focus include but are not limited to, general inquiries about commercial operations, steps for business and trademark registration, queries related to export and import procedures, consumer rights, competition laws, fraud prevention measures, and details about the multitude of services offered by the Ministry.
The Ministry emphasizes the importance of this helpline as a resource for obtaining information, submitting feedback, and seeking resolutions to issues related to the outlined subjects. Staffed by knowledgeable professionals from the Ministry, the helpline promises timely and accurate responses during standard office hours, aiming to address the needs of callers effectively.
This initiative is open to all, with no charges applied for calls made to the 1266 number, inviting business owners, entrepreneurs, and the wider community to leverage this service for any relevant information or assistance needed. The establishment of this helpline underscores the Ministry’s dedication to fostering a supportive ecosystem for business ventures and ensuring the public’s well-being through informed access to services and regulations.
Through the introduction of the 1266 helpline, the Ministry of Commerce aspires to contribute significantly to the country’s economic landscape by simplifying access to vital information, thereby encouraging business growth and enhancing the overall quality of commercial engagements within the Kingdom.
